Privacy Policy

Introduction

Welcome to https://mission-non-gmo-tortilla-chips.chicagotortillachips.com (hereafter referred to as “Mission Non-GMO Tortilla Chips,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. Please be aware that this Privacy Policy does not apply to third-party websites, apps, or services linked from our site, as they operate independently and have their own privacy notices.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

Using Our Services: When you sign up and use our applications or services as an authorized user, we collect and process your personal data to provide personalized features and functionality.
Visiting Our Websites: Every time you access our websites, we may log general information about your interaction, such as IP addresses, browser type, referring pages, and the date and duration of visits.
Communications: We communicate with users through various channels, including newsletters, emails, phone calls, and text messages (SMS). You can opt-out from receiving certain communications at any time.

Personal Data Collection

We gather various types of personal data to enhance your experience, improve our services, and tailor content to your preferences. Here’s a detailed breakdown:

Account Information: We collect data associated with creating and managing your account, including username, email address, and password hashes.
Payment Information: This includes credit/debit card details, billing addresses, and payment history for processing transactions securely.
Financial Information: We may store financial records to facilitate payments, offer personalized financial services, or comply with legal requirements.
Purchase Information: Details about your purchases, order history, and product preferences are collected to enhance customer service and personalize recommendations.
Mobile Device Identifiers: Unique device identifiers, advertising IDs, or similar data from mobile devices can be used for analytics and targeted advertising.
Location Data: With your consent, we may access your location information to provide personalized content, services, and promotions relevant to your area.
Feedback and Reviews: User-provided feedback, product reviews, and survey responses help us improve our products and services.
Social Media Information: When you interact with our social media accounts, we may collect data from those platforms, such as user IDs, profile information, and post interactions.
Product Information: We gather details about the products you view, purchase, or rate to better understand your preferences and deliver relevant content.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and provide valuable insights for improving our services. Here’s a breakdown:

Strictly Necessary: These cookies are essential for the basic functionality of our website, enabling features like secure login, account management, and page navigation.
Preference Cookies: They remember your preferences, such as language settings, display options, and ad choices, to provide customized experiences.
Analytics Cookies: Used by analytics providers to track user behavior on our site, collect statistical data, and generate insights for optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws and industry best practices:

Personal data is retained as long as necessary for the purposes it was collected for, unless a longer period is required by law.
Once the purpose for data collection is fulfilled, we securely delete or anonymize the information to prevent reidentification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Data Encryption: We use encryption protocols to secure data during transmission and at rest.
Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process payments, analyze user behavior, and provide other essential services.
Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The ability to limit the use of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The option to object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights or have questions about our data practices, please contact our Data Privacy Team via email at [email protected] or by post to:

Mission Non-GMO Tortilla Chips
Data Privacy Department
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For general inquiries, technical support, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]

Address: Mission Non-GMO Tortilla Chips, [Postal Address]